Paulette Bennett, CTS, CIR, CDR
(252) 955-1011
Summary
I have been in the field of Human Resources for 15 years. I specialized in recruiting, sourcing, training, conversational social media, recruitment process outsourcing, and have lead teams of more than 40 recruiters. I’m experienced in directing workflow, internal processes, reporting, and metrics. I have been successful in sourcing and recruiting high volume projects and hard to fill positions, most recently, placing more than 1000 candidates in 90 days, and submitting more than 500 specialized engineers to a fortune 500 engineering firm over a three month period of time.
I am an expert in developing creative sourcing strategies while reducing dependencies on high cost job boards, utilizing the most advanced e-recruiting methodologies including Boolean searching, social networking, sourcing the top 10% of passive candidates through targeted competitor cold calling, talent technology, review and implementation of centralized/de-centralized recruiting models, establishing recruiting as a revenue generating business unit, full life-cycle recruiting, designing training and implementing recruiting programs for entry level to senior level recruiters, implementing Recruitment Process Outsourcing (RPO) to align with business strategies, and working with managers to develop hiring objectives and profiles.
Endorsements
“I worked with Paulette for two years while in a joint venture with Headway Corporate Resources. Paulette is a highly skilled, creative recruiter with a top tier work ethic. She accomplishes complex tasks on time and with enthusiasm. She is also an excellent trainer. Paulette is the sort of person with whom you want to work when the going gets difficult because she is utterly reliable. In addition to her work ethic, Paulette brings a wonderful sense of humor to the workplace. These go together hand in hand to make the experience of working with her unusually positive.” Peter C. Johnson, MD, EVP, CBO Entegrion. Plastic Surgeon and thrombosis biologist.
“I met Paulette for the first time when I took a business trip to her office. After talking to her for less than 30 minutes, the light went on and I realized that she GOT it. She was far ahead of everyone else in her analytical abilities, and how she used the Internet to locate and reach “unreachable” candidates. She was connecting the dots through threads that were invisible to the average recruiter. From that point forward, I considered her a great and unique resource in our shared goals for the firm’s global recruitment. Paulette is a visionary in the staffing and recruiting field. Not only is she a talented business person, she is also an innovator and a fun person.” John Fraissinet, VP and Director, Information Technology Office, Headway Corporate Resources.
Certifications/Associations
AIRS Certified Diversity Recruiter (CDR), AIRS Certified Internet Recruiter (CIR), Certified Temporary Staffing Specialist (CTS), Morgan Method Trained (Peter Leffkowitz). Member of the Society for Human Resources Management, and the National Association of Personnel Services.
Technology
Vurv (Recruitmax), Abra, Word, Excel, Outlook, Visio, Publisher, PowerPoint, Talenthook, Infogist, CATS, Peopleclick, Qwiz, Proveit, Boolean Searching, LinkedIn, Facebook, MySpace, Twitter, Web 2.0 Technology, Snagit, Arbita, Blogs, Talenthire, Recruitalliance, Bountyjobs, VMS Technology, Zoominfo, Spoke, Jigsaw, Ning, Google Ad Words, Yahoo! Marketing, Mass E-Mail Marketing Campaigns, SMS Text Messaging.
Publications
First Author: Social Media the Internet and Your Job Search – Making it Work For You!
Contributor: How to Hire a Champion by David Snyder
Contributor: Green Bay Press Gazette, Employers Keeping Tabs on Social Networking Sites
Work History
2/2009 – Present e-TalentSourcing Tarboro, NC www.etalentsourcing.com
President – Sourcing and Employment Specialist
e-TalentSourcing is an organization comprised of 2 distinct business lines offering multiple employment solutions for both employers and job seeker: (TSS) Talent Sourcing Solutions and (ECS) e-CareerSolutions. Under TSS we offer sourcing, recruiter education, sourcing technology solutions, and recruiting. ECS offers job seeker and employer education regarding web 2.0 job searching techniques.
4/2005 – 1/2009 Headway Corporate Resources Raleigh, NC
Director, Recruitment and Sourcing Strategies
Directed recruiting strategies for all Headway Corporate Resources business units. Built strong partnerships with internal executive staff to execute creative and effective recruitment solutions to contribute to company profitability. Specialized in the areas of Engineering, Accounting and Finance, Life Sciences, Sales, RPO, and difficult fills.
- Developed aggressive recruiting strategies and plans to achieve hiring targets for select projects and RPO clients. Assisted with filling more than 5.0 million in positions in FY 2007 and 2008.
- Created a process to lower job board spend by housing all big board licenses under one unit, streamlined job board searching process creating more time for recruiters to recruit thus increasing revenue. Lowered overall job board spend by $70k annually. Renegotiated board contracts annually.
- Grew candidate database from 20k in 2005 to more than a million candidates in 2009 through aggressive sourcing strategies targeting active and passive candidates.
- Worked with IT team to streamline web sourcing technologies with ATS and reduce manual entry of candidates thus reducing time, effort, and costs associated with time wasting data entry tasks. Saved company and estimated 1.0 million in payroll costs.
- Assisted in sales process to effectively communicate Headway Corporate Resources recruitment methodology. Worked with Business Development Team to present Headway’s capabilities, solutions and recruiting technology, especially where inroads were made at the executive search level that were not targeted by middle management and staffing.
- Conducted thorough market and industry analysis for each client project and presented findings to team and clients.
- Directly lead team of more than 40 recruiters, research analysts, and project managers. Indirectly lead team of more than 100 recruiters.
- Hands on recruiting for all positions assigned using a variety of sources, including advanced Internet sourcing techniques, database searches, referrals, use of network contacts, candidate pools, free resources, etc.
- Lead special team of 6 on 3 month engineering project. Submitted more than 400 power generation engineers to large client. Sent to large engineering client location for 5 weeks to work as a consultant regarding their internal staffing needs.
- Developed recruiting strategies that replenished the candidate pipeline based on market conditions and current/projected client engagements. Leveraged the right technology, and increased financial success and growth. Stayed current with online job boards, industry news, and recruiting trends.
- Analyzed most the effective sourcing techniques (postings, database searches) compared to placements, monitored and published results. Adjusted board resources based on outcome of findings allowing a solid ROI.
- Ensured Headway Recruitment Center and Headway Corporate Resources recruiters were appropriately trained to achieve metrics and goals. Delivered courses that focused on Talent Management and other related topics to help recruiters improve their processes and increase recruitment and talent productivity through online and classroom delivery models.
- Created and delivered monthly Webex training sessions on various sourcing and recruiting topics, trained all Headway employees regarding all new job board processes, developed online and classroom delivery models.
- Partnered with EVP and VP to design, to develop and achieve recruitment objectives for assigned projects through collaboration on position requirements and position specific recruitment plans.
- Established company wide metrics recruiting and sourcing metrics.
02/2004 – 4/2005 Companion Medical Services (Affiliate of Blue Cross Blue Shield) Columbia, SC
Training Consultant – Division of Education and Development
Directly responsible for overall administration of medical training division.
- Researched, developed, and implemented suitable medical related training programs
- Interviewed and hired instructors, determined competitive salaries, extended offers of employment
- Created training schedules for 10 courses and 8 instructors in 4 geographical locations, approved training curriculum, determined cost for programs ensuring adequate net profit
- Conceptualized marketing strategies and materials and worked with marketing staff for implementation
- Created and implemented strategic marketing plans while remaining within an allotted budget
- Worked with partnering contractors to facilitate smooth training operations and delivery
- Created invoices, audited accounts payable and receivable, issued refunds, located training space and negotiated best rates
- Spoke throughout the community regarding CES/CMS’s services and courses
- Collaborated with instructors to provide cohesive, seamless delivery of programs
- Secured enrollment in appropriate government programs and closely monitored compliance requirements
11/2001 – 02/2004 Companion Employment & Medical Services Columbia, SC
Personnel Consultant (Affiliate of Blue Cross Blue Shield)
Aided in the overall administration of two staffing branch offices to include sales and marketing staffing and training services.
- Conceptualized and implemented strategic recruiting programs while remaining within an allotted budget
- Interviewed candidates and determined suitable matches for vacant positions, which resulted in a first year profit for the company. The office opened in November of 2001, made a profit in 2002
- Coached job seekers in effective methods of job searching, resume writing, educational opportunities and interviewing skills, resulting in over 200 placements, to include a nurse practitioner and medical office manager, netting the company two substantial direct hire fees
- Spoke throughout the community on various topics of interest relating to employment
Resolved conflicts, maintained good communication and positive relationships with employees resulting in a high level of employee satisfaction - Formulated and produced effective recruitment and marketing communication documents
- Supervised activities of branch office, purchased supplies and ensured effective, smooth operations
- Aided in overall administration of Education and Development Division at branch locations
- Lead, assigned, and directed work of two HR Assistants. Trained new staff in all locations
- Extended offers of employment to successful candidates, discussed wages and working conditions, processed change of status forms, checked references, and wrote effective resumes
- Maintained personnel files and records ensuring 100% legally compliant, kept abreast of changes in employment laws
- Aided in development of new web site resulting in effective and professional Internet presence
1997 – 2001 National League of Cities Institute Washington, DC (non-profit organization)
Human Resources Associate
Provided support to the National League of Cities human resources division and to the National League of Cities overall mission.
- Interacted effectively with all levels of personnel creating a harmonious workforce
- Provided support in the recruitment process to include writing and placing ads, reviewing resumes, interviewing, reference checking, preparing offer letters and offering positions
- Coordinated intern program, posted intern opportunities, prepared offer letters, and coordinated intern activities leading to rewarding and valuable experiences for staff interns
- Completed new employee benefits enrollment and orientation following all guidelines established by each benefit plan
- Coordinated benefits administration with carriers and verified and paid monthly benefits premiums in excess of $60,000 per month, coordinated annual benefits enrollment
- Maintained human resources information system; created complex reports; resolved software problems
- Coordinated performance review process ensuring timely reviews for all staff
- Developed and produced annual benefits statements providing staff with full picture of benefits and compensation offered and their total value
- Administered worker’s compensation programs ensuring all guidelines set forth were met
- Interpreted human resources policies and procedures to employees
- Monitored budget, drafted correspondence, made travel arrangements
- Extracted and compiled personnel statistics for reporting purposes ensuring 100% compliance
1992 – 1997 Army and Air Force Exchange Service Andrews AFB, MD
Human Resources Specialist
Aided in administering the human resources program of a military installation exchange employing over 600 people.
- Conducted preliminary interviews and referred applicants to hiring managers
- Maintained performance evaluation system ensuring timely and appropriate employee reviews
- Interpreted policies and procedures and provided guidance when required to ensure thorough understanding
- Conducted new hire orientation and enrolled employees in benefit plans
- Administered training on sexual harassment, ethics and HR policies, procedures and benefits
- Workforce diversity instructor – trained employees on diversity related issues encouraging a harmonious workforce
- Maintained Personnel Management Information System, entered data, pulled reports,
verified employment and reviewed payroll for accuracy
